Website Maintenance & Support
Websites need care to stay healthy. Our maintenance plans handle updates, backups, security and monitoring — and give you a team on hand for changes — so you can focus on your business instead of your server.
Most website emergencies are preventable: outdated plugins exploited by attackers, expired certificates, failed backups or updates applied straight to the live site. Proactive maintenance stops these problems before they cost you sales or reputation.
We keep your software up to date through tested updates, monitor uptime and security around the clock, take secure off-site backups and provide a pool of developer hours each month for improvements and fixes.
Everything that keeps a website healthy month after month.
Software, themes and plugins updated safely after testing.
Automated daily backups stored off-site, with tested restores.
Malware scanning, firewall management and vulnerability alerts.
Round-the-clock checks with rapid response when issues occur.
Regular speed reviews and optimisation to keep pages fast.
Developer time for updates, fixes and new features.
A selection of the websites, stores and web applications we build. Each project was scoped around a business goal and engineered to keep delivering long after launch.
EcommerceWe rebuilt the storefront as a headless Next.js front-end on Shopify, with content managed in Contentful.
LogisticsWe built a secure Laravel portal with live tracking, documents, invoices and support tickets in one place.
Real EstateWe developed a fast WordPress site with a live feed from the agency's CRM and map-based property search.
FintechWe built a statically generated site with a component library and an approval workflow for compliance review.
Three principles behind our maintenance plans.
Updates are checked on staging before they reach your live site.
Clear response times for urgent issues and requests.
You see what was done, what we found and what we recommend.
How we keep websites safe and reliable.
Screenshots before and after updates highlight anything that changed unexpectedly.
In practice
An update that broke a checkout button was caught on staging, before any customer saw it.
Strong authentication, limited permissions, firewall rules and file integrity checks.
In practice
Two-factor login and a firewall stopped a wave of brute-force attempts on a client's admin area.
Documented restore procedures and regularly tested backups.
In practice
A site taken down by a hosting failure was restored on new infrastructure within hours.
Unused development hours go into performance, accessibility and UX improvements.
In practice
Monthly hours were used to improve a site's accessibility score step by step over a quarter.
We'll run a free health check on your site's software, security and backups and report the risks.
Get a Free Health CheckEvery sector has its own rules, audiences and pressure points. We shape each engagement around yours, so the work lands with the people it is meant for.
Ecommerce & Retail
Digital Healthcare
Fintech & Banking
Delivery & Logistics
PropTech & Real Estate
On-Demand ServicesThe cost of maintenance is small compared with the cost of downtime, a security breach or rebuilding a site that's fallen too far behind. A predictable monthly plan protects your investment.
Included development hours also mean your website keeps improving instead of slowly ageing between redesigns.
The support arrangements we provide most often.
Updates, security and backups for WordPress.
Priority support for online stores.
Maintenance for bespoke builds.
Supporting sites built by other teams.
A well-maintained website is a reliable business asset.
Problems prevented and resolved quickly.
Vulnerabilities patched before they're exploited.
Backups ready whenever you need them.
Performance monitored and maintained.
One monthly fee instead of emergency bills.
Your site gets better over time.
Most projects draw on more than one discipline. These are the services that sit alongside this one.
Our plans include software and plugin updates, daily backups, security and uptime monitoring, performance checks, monthly reports and a set number of development hours.
WordPress, WooCommerce, Shopify, Magento, Laravel applications and custom websites.
Yes. We start with an audit to understand the site and identify any risks before taking over maintenance.
Response times depend on your plan. Critical issues such as downtime receive priority response, typically within hours.
We isolate the issue, clean the infection, restore from clean backups if needed, patch the vulnerability and strengthen security.
Depending on the plan, unused hours can be carried over for a limited period or allocated to proactive improvements.
Tell us about your project — whether it's a website, an app, SEO or marketing.
