Digital Online

App Maintenance & Support

App Maintenance That Keeps Your Ratings High

Launching an app is the beginning, not the end. New OS versions, devices, security issues and user feedback arrive constantly. We keep your app stable, secure and up to date — and keep improving it — so users stay happy.

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Trusted by Teams in Fintech, Healthcare, Ecommerce & Real Estate

  • Fintech
  • Healthcare
  • Ecommerce
  • Real Estate
  • Logistics
  • SaaS
  • NDA before the first call
  • Senior-led delivery
  • Fixed-scope or dedicated team
  • Support after launch
Apps Need Ongoing Care

App Maintenance Built Around Stability

  • Annual OS compatibility
  • Crash & performance monitoring
  • Security patching
  • Feature development hours

Apple and Google release major OS updates every year, deprecate old APIs and tighten store policies. Third-party libraries change, back-end services evolve and new devices appear. Without maintenance, even a great app gradually breaks.

Our support plans combine proactive monitoring, scheduled updates and a dedicated team for fixes and improvements. We can support apps we built or take over apps built by other teams.

App Maintenance Services We Offer

Everything that keeps an app healthy after launch.

  • 01

    OS & Device Updates

    Compatibility with new iOS and Android versions and devices.

  • 02

    Bug Fixing

    Prioritised fixes for crashes and issues reported by users.

  • 03

    Crash & Performance Monitoring

    Real-time alerts and regular reviews of app health.

  • 04

    Security Updates

    Dependency updates and patches for known vulnerabilities.

  • 05

    Store Compliance

    Keeping up with App Store and Google Play policy changes.

  • 06

    Continuous Improvement

    New features and UX improvements based on user feedback.

Proven Success Stories From Our Mobile App Development Portfolio

A selection of the apps we design and build. Each one launched with a clear success metric — retention, transactions, bookings — and kept improving after release.

Fintech

Digital Wallet App

We built native iOS and Android apps with biometric login, instant transfers and spending insights, backed by a secure API.

  • Biometric login and device binding
  • Instant peer-to-peer transfers
  • Passed independent security testing
Healthcare

Telehealth Companion

We built a Flutter app combining booking, video consultations, prescriptions and reminders in one place.

  • Booking to consultation in one app
  • Appointment and medication reminders
  • Accessible design for older patients
Consumer

Social Lifestyle App

We designed and built a React Native app with personalised feeds, challenges and creator content.

  • Personalised content feed
  • Community challenges and streaks
  • Push notifications users opt into
Ecommerce

Retail Shopping App

We built a shopping app with saved baskets, one-tap reorder, loyalty rewards and Apple and Google Pay.

  • One-tap reordering
  • Integrated loyalty programme
  • Wallet payments at checkout

Support That Stays Ahead

Three principles behind our app support.

  1. 01

    Proactive, Not Reactive

    We test beta OS releases before they reach your users.

  2. 02

    Clear Response Times

    Defined priorities and turnaround for every issue.

  3. 03

    Transparent Reporting

    Monthly reports on stability, work done and recommendations.

What Our Support Covers

How we keep apps healthy over time.

  • Beta OS Testing

    Ready on release day

    We test your app against beta versions of iOS and Android each year.

    In practice

    A layout issue in a new iOS beta was fixed before the public release.

  • Crash Triage

    Fix what affects users most

    We analyse crash reports and prioritise fixes by impact.

    In practice

    Fixing three crash types resolved the majority of a client's reported crashes.

  • Dependency Management

    No outdated libraries

    Libraries and SDKs updated regularly to stay secure and supported.

    In practice

    An outdated payment SDK was upgraded ahead of the provider's deprecation deadline.

  • Review Monitoring

    Listen to your users

    We track store reviews and feedback to spot issues and improvement ideas.

    In practice

    Repeated reviews about a confusing login led to a simplified sign-in flow.

Is Your App Ready for the Next OS Update?

We'll review your app's code, dependencies and crash data and report the risks — free.

Get a Free App Health Check

Tailored App Maintenance & Support Across High-Growth Industries

Every sector has its own rules, audiences and pressure points. We shape each engagement around yours, so the work lands with the people it is meant for.

  • Ecommerce & Retail
  • Digital Healthcare
  • Fintech & Banking
  • Delivery & Logistics
  • PropTech & Real Estate
  • On-Demand Services

What Makes Our App Support Value-Driven?

Poor ratings and crashes drive users away quickly. Ongoing maintenance protects the investment you made in building your app and keeps acquisition costs from being wasted on users who churn.

A predictable monthly plan also avoids costly emergency fixes when an OS update or deprecated library breaks something critical.

Support Plans Our Clients Ask For Most

The app support arrangements we provide most often.

  • Post-Launch Support

    Stabilising apps after release.

  • App Takeovers

    Supporting apps built by other teams.

  • Annual OS Updates

    Compatibility work each year.

  • Growth Retainers

    Ongoing feature development.

Access New Business Possibilities

A well-maintained app keeps users and revenue.

  • Fewer Crashes

    Stable apps keep users engaged.

  • Higher Ratings

    Good experiences earn good reviews.

  • Stronger Security

    Vulnerabilities patched promptly.

  • Store Compliance

    No surprise rejections or removals.

  • Predictable Costs

    One plan instead of emergency bills.

  • Continuous Growth

    Regular improvements keep users interested.

App Maintenance & Support FAQs

Can you support an app we didn't build?

Yes. We start with a technical audit to understand the codebase, then take over maintenance and development.

What does app maintenance include?

OS and device compatibility, bug fixes, crash monitoring, security and dependency updates, store compliance and a set number of development hours.

How quickly do you fix critical issues?

Critical issues such as crashes affecting many users receive priority response, typically within hours under our support plans.

Do you support both iOS and Android?

Yes. We support native iOS and Android apps as well as Flutter and React Native apps.

How much does app maintenance cost?

Maintenance typically costs a monthly fee based on app complexity and the level of support and development hours you need.

Do you maintain the app's back-end too?

Yes. We can maintain APIs, databases and cloud infrastructure alongside the mobile app.

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