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Managed Cloud Support

Cloud Support That Keeps Everything Running

Cloud infrastructure needs constant care: patches, backups, security updates, scaling and cost control. Our engineers monitor and maintain your cloud around the clock, so issues are fixed before they become outages.

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Trusted by Teams in Fintech, Healthcare, Ecommerce & Real Estate

  • Fintech
  • Healthcare
  • Ecommerce
  • Real Estate
  • Logistics
  • SaaS
  • NDA before the first call
  • Senior-led delivery
  • Fixed-scope or dedicated team
  • Support after launch
Always Watching

Cloud Support Built on Proactive Monitoring

  • 24/7 monitoring & alerting
  • Defined response times
  • Patching & tested backups
  • Monthly cost reviews

Many cloud environments are set up well and then left alone. Over time, patches fall behind, costs creep up, alerts get ignored and backups go untested — until something fails at the worst possible moment.

Our managed support combines 24/7 monitoring with scheduled maintenance, security reviews and monthly optimisation. You get clear response times, a named team and reports showing exactly what we've done.

Cloud Support Services We Offer

Everything that keeps your cloud healthy.

  • 01

    24/7 Monitoring

    Infrastructure, application and uptime monitoring around the clock.

  • 02

    Incident Response

    Rapid investigation and resolution when issues occur.

  • 03

    Patching & Updates

    Operating systems, runtimes and services kept current.

  • 04

    Backup & Recovery

    Automated backups with regular restore testing.

  • 05

    Security Management

    Vulnerability scanning, hardening and access reviews.

  • 06

    Cost Optimisation

    Monthly reviews to rightsize resources and reduce waste.

Proven Success Stories From Our Cloud & DevOps Portfolio

A selection of cloud and DevOps projects. Each was measured on reliability, deployment speed and cost — not just on going live.

Logistics

On-Premise to AWS Migration

We migrated applications to AWS in phases, with infrastructure as code, automated backups and auto-scaling.

  • Phased migration with no unplanned downtime
  • Automated backups and recovery
  • Capacity that scales with demand
Ecommerce

E-commerce Peak Readiness

We re-architected for auto-scaling, added caching and a CDN, and load-tested before each peak.

  • Load-tested for peak traffic
  • Auto-scaling during sales
  • Faster pages under load
Fintech

Fintech Platform DevOps

We introduced CI/CD pipelines, automated testing, containerisation and blue-green deployments.

  • Multiple safe releases per day
  • Automated tests on every change
  • Instant rollback if needed
Healthcare

Healthcare Cloud Optimisation

We rightsized resources, introduced reserved capacity, cleaned up unused services and set up cost alerts.

  • Significant reduction in monthly spend
  • Cost alerts by team and service
  • Security and compliance improvements

Support That Prevents Problems

Three principles behind our managed cloud.

  1. 01

    Proactive Maintenance

    Fixing risks before they cause incidents.

  2. 02

    Clear Accountability

    Named engineers and agreed response times.

  3. 03

    Transparent Reporting

    Monthly reports on health, work and costs.

Managed Cloud Capabilities

How we keep your infrastructure reliable.

  • Alert Tuning

    Signal, not noise

    Meaningful alerts that point to real problems, not floods of false alarms.

    In practice

    Alert noise was cut dramatically, so genuine issues are noticed and acted on immediately.

  • Restore Testing

    Backups you can trust

    Regular test restores prove backups actually work.

    In practice

    Quarterly restore tests confirmed a database could be recovered within agreed times.

  • Rightsizing

    Pay for what you need

    Analysing usage to resize or schedule resources efficiently.

    In practice

    Development environments now shut down overnight, cutting their costs significantly.

  • Post-Incident Reviews

    Learn and prevent

    Root-cause analysis and fixes after every significant incident.

    In practice

    A recurring memory issue was traced and fixed permanently after a post-incident review.

Who's Watching Your Cloud Tonight?

We'll review your monitoring, backups and security and report the risks we find — free.

Get a Free Cloud Health Check

Tailored Cloud Support & Maintenance Across High-Growth Industries

Every sector has its own rules, audiences and pressure points. We shape each engagement around yours, so the work lands with the people it is meant for.

  • Ecommerce & Retail
  • Digital Healthcare
  • Fintech & Banking
  • Delivery & Logistics
  • PropTech & Real Estate
  • On-Demand Services

What Makes Our Cloud Support Value-Driven?

Downtime costs revenue and reputation. Proactive support reduces incidents, shortens recovery time and protects your data — for a predictable monthly fee.

Regular cost optimisation often offsets a meaningful part of the support cost, as unused and oversized resources are cleaned up.

Support Plans Our Clients Ask For Most

The managed cloud arrangements we provide most often.

  • AWS Managed Support

    Monitoring and maintenance on AWS.

  • Google Cloud Support

    Managed services on GCP.

  • Azure Support

    Managed Microsoft cloud environments.

  • Cost Optimisation Reviews

    Reducing cloud spend.

Access New Business Possibilities

Reliable infrastructure lets you focus on growth.

  • Fewer Outages

    Issues caught before users notice.

  • Faster Recovery

    Rapid response when incidents occur.

  • Stronger Security

    Patched, hardened and monitored.

  • Lower Cloud Costs

    Waste removed every month.

  • Protected Data

    Backups tested and ready.

  • Peace of Mind

    Experts watching around the clock.

Cloud Support & Maintenance FAQs

Do you provide 24/7 support?

Yes. Our managed plans include 24/7 monitoring, with incident response times defined in your service agreement.

Can you support infrastructure we didn't build?

Yes. We start with an onboarding review to document your environment, fix urgent risks and set up monitoring.

Which cloud platforms do you support?

AWS, Google Cloud, Microsoft Azure and other platforms such as DigitalOcean and Cloudflare.

How do you reduce cloud costs?

We rightsize resources, remove unused services, schedule non-production environments, use reserved or committed pricing and monitor spend with alerts.

What's included in monthly reporting?

Uptime, incidents, maintenance completed, security findings, backup status, cost trends and recommendations.

How is this different from website maintenance?

Website maintenance focuses on website software, plugins and content. Cloud support covers the underlying infrastructure, servers, networks and cloud services.

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