Digital Online

AI Development Services

We turn AI from a slide in the strategy deck into software that works in production. From generative AI assistants and NLP pipelines to autonomous agents that run multi-step workflows, we design, build and deploy AI that's accurate, secure and measured against real business outcomes.

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  • Use cases ranked by ROI
  • Your data stays private
  • Evaluated before launch
  • Humans in the loop where it matters

Future-Ready AI Development for Real Businesses

Most AI initiatives stall between a promising demo and a dependable product. The gap is engineering: clean data, the right model for the job, guardrails against wrong answers, integration with existing systems and monitoring once real users arrive.

That's the work we specialise in. Our AI engineers, data scientists and product designers start by identifying where AI will genuinely move a metric, prove it with a focused proof of concept, then build it into production systems your team and customers can rely on.

AI solutions shipped to production
60+
Typical proof-of-concept timeline
4–6 Weeks
Projects with evaluation before launch
100%

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AI Development Services That Deliver Measurable Value

From language models to computer vision, we build AI capabilities into your products and operations — always starting from the business outcome, not the technology.

Start Your AI Project
01

Generative AI

Generative AI assistants, copilots and content engines grounded in your data and built for production.

Explore Generative AI

Proven AI Development Portfolio

A cross-section of the AI systems we've built. Each one began with a specific operational problem and was judged by its impact in production, not in a demo.

SaaS

Support Knowledge Assistant

The Challenge

A software company's support team answered the same questions daily, while answers were buried across docs, tickets and wikis.

The Solution

A retrieval-augmented assistant that answers customer questions from approved documentation, cites its sources and escalates to agents when unsure.

The Impact

  • Answers grounded in approved docs
  • Confident hand-off to human agents
  • New articles indexed automatically
Fintech

Document Processing Pipeline

The Challenge

Loan applications arrived as scanned PDFs that staff keyed in manually, slowing approvals and introducing errors.

The Solution

An NLP and vision pipeline that classifies documents, extracts fields and flags inconsistencies for human review.

The Impact

  • Key fields extracted automatically
  • Low-confidence items routed for review
  • Full audit trail per application
Healthcare

Clinical Intake Agent

The Challenge

Patients spent long periods on intake forms and staff re-entered information into the records system.

The Solution

A conversational intake agent that collects symptoms and history, summarises them for clinicians and writes to the EHR via API.

The Impact

  • Structured summaries for clinicians
  • Data written directly to records
  • Privacy controls for patient data
Ecommerce

Demand Forecasting Model

The Challenge

A retailer regularly overstocked slow sellers and ran out of popular items during promotions.

The Solution

A machine learning forecasting model combining sales history, seasonality and promotions to recommend purchase quantities.

The Impact

  • SKU-level weekly forecasts
  • Promotion effects modelled explicitly
  • Recommendations inside the buying tool

Wondering Which AI Use Case Will Pay Back First?

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Trusted By Leaders,Proven By Results

How Much Does AI Development Cost?

AI projects typically range from $25,000 for a focused proof of concept to $400,000+ for enterprise AI platforms, depending on data readiness, model complexity, integrations and compliance needs.

AI Proof of Concept

Validate the idea

$25,000 – $50,000

A focused build that tests one high-value use case on your real data, with an evaluation report and production roadmap.

  • Use-case & data assessment
  • Working prototype
  • Accuracy & cost evaluation
Discuss a Proof of Concept
Most Common

Production AI Solution

Chatbot, agent or model

$50,000 – $180,000

A production-ready AI system integrated with your tools, with guardrails, monitoring and an admin interface. Most projects land here.

  • Production architecture
  • System integrations
  • Guardrails & monitoring
Estimate My AI Solution

Enterprise AI Platform

Multi-use-case & regulated

$180,000+

A shared AI platform serving multiple teams and use cases, with governance, private deployment and compliance controls.

  • Private model deployment
  • Governance & audit controls
  • Multi-team rollout
Plan an Enterprise AI Platform

Final pricing is confirmed after a discovery workshop and data review.

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Our AI Development Process

AI projects carry unique risks — data quality, accuracy, cost and trust. Our process tackles them early so production launch is a confident step, not a leap.

  1. 01

    Discovery & Use Cases

    We identify where AI can move a business metric and rank opportunities by value, feasibility and risk.

  2. 02

    Data Readiness

    We assess, clean and prepare your data, and design secure pipelines for training or retrieval.

  3. 03

    Model & Architecture

    We select models and design the system — RAG, fine-tuning, agents or classic ML — for accuracy and cost.

  4. 04

    Build & Integrate

    We develop the AI system and integrate it with your applications, data sources and workflows.

  5. 05

    Evaluate & Harden

    Accuracy, bias, safety and cost are tested against agreed benchmarks, with guardrails added where needed.

  6. 06

    Launch & Monitor

    We deploy, monitor quality and usage in production, and improve the system as real data arrives.

How We Keep Enterprise AI Secure and Compliant

AI touches sensitive data and makes consequential decisions. We build governance into the architecture — not as an afterthought — aligned with the frameworks your organisation answers to.

  • Data Privacy by Design

    Data minimisation, anonymisation and private deployments keep sensitive information protected.

  • GDPR & CCPA

    Lawful processing, consent and data subject rights respected across AI pipelines.

  • HIPAA Alignment

    Safeguards for AI systems that process protected health information.

  • EU AI Act Readiness

    Risk classification, documentation and transparency practices for AI regulation.

  • NIST AI RMF

    Risk management practices aligned with the NIST AI Risk Management Framework.

  • Bias & Fairness Testing

    Outputs evaluated across user groups to detect and reduce unfair outcomes.

  • Explainability & Audit Trails

    Logged inputs, outputs and decisions so AI behaviour can be reviewed.

  • OWASP LLM Top 10

    Defences against prompt injection, data leakage and other LLM-specific risks.

AI Models & Technology We Work With

We're model-agnostic. We choose commercial or open-source models based on accuracy, cost, latency and where your data is allowed to go.

  • OpenAI GPT
  • Anthropic Claude
  • Google Gemini
  • Llama
  • Mistral

High-Value AI Capabilities We Build In

The capabilities that make AI useful and trustworthy in production — combined to fit each use case.

  • 01Retrieval-Augmented Generation
  • 02Source Citations
  • 03Tool & API Calling
  • 04Human-in-the-Loop Review
  • 05Multilingual Understanding
  • 06Document Extraction
  • 07Sentiment Analysis
  • 08Voice & Speech
  • 09Usage & Cost Monitoring
  • 10Prompt-Injection Defences

Industries We've Built AI Solutions For

AI delivers the most value where it understands the domain. We bring sector knowledge so models respect the data, rules and risks of your industry.

  • 01

    Healthcare

    Clinical documentation, intake, triage support and medical image analysis.

  • 02

    Finance & Insurance

    Document processing, fraud detection, risk scoring and advisor copilots.

  • 03

    Ecommerce & Retail

    Recommendations, demand forecasting, search and shopping assistants.

  • 04

    Logistics

    Route optimisation, ETA prediction and automated document handling.

  • 05

    Legal & Professional

    Contract review, research assistants and knowledge management.

  • 06

    Education

    AI tutors, content generation and personalised learning paths.

  • 07

    Real Estate

    Valuation models, lead qualification and listing generation.

  • 08

    Manufacturing

    Visual inspection, predictive maintenance and quality analytics.

Need AI Systems That Stay Compliant Beyond Launch?

Talk About AI Governance

Why Choose 360 Digital Online for Custom AI Development?

We build AI that earns its place in your business — measured, governed and integrated into the way your teams work.

  • Outcomes Over Hype

    Every project starts with a measurable business goal and a clear way to evaluate whether AI achieves it.

  • Production Engineering

    We build the unglamorous parts — data pipelines, integrations, monitoring — that make AI reliable at scale.

  • Model-Agnostic Choices

    We pick models for accuracy, cost and data residency, not vendor loyalty, and keep you free to switch.

  • Responsible by Design

    Privacy, security, bias testing and human oversight are built into every AI system we deliver.

Where Artificial Intelligence Is Heading Next

AI is moving quickly. These are the emerging capabilities we're already deploying for clients.

  • 01

    Agentic Workflows

    AI agents that plan and execute multi-step tasks across tools, with human approval at critical points.

  • 02

    Multimodal AI

    Systems that understand text, images, audio and video together for richer, more natural interactions.

  • 03

    Small & On-Device Models

    Compact models that run privately on devices or your own servers for speed and data control.

  • 04

    AI Voice Agents

    Natural voice assistants that handle calls, bookings and support around the clock.

  • 05

    Synthetic Data

    Privacy-safe synthetic datasets to train and test models where real data is scarce or sensitive.

  • 06

    Continuous Evaluation

    Automated testing that tracks AI accuracy and safety as models and data change.

Ready to Build Something Intelligent?

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Artificial Intelligence FAQs

How much does AI development cost?

A proof of concept typically costs $25,000–$50,000, production AI solutions $50,000–$180,000, and enterprise AI platforms more. Data readiness, integrations, accuracy requirements and compliance are the main cost drivers.

How long does it take to build an AI solution?

A proof of concept usually takes 4–6 weeks. Production systems take 3–6 months depending on scope, data and integrations.

Will our data be used to train public models?

No. We use enterprise APIs with no-training guarantees or deploy models privately, and we design data flows so your information stays under your control.

How do you prevent AI from giving wrong answers?

We ground answers in your approved data, add guardrails and confidence thresholds, evaluate against test sets before launch and route uncertain cases to humans.

Do we need a lot of data to use AI?

Not always. Many generative AI solutions work with your existing documents. Custom machine learning models need more historical data, which we assess during discovery.

Which AI model is best for our project?

It depends on accuracy needs, cost, latency and data restrictions. We benchmark several models on your use case and recommend the best fit.

Can AI integrate with our existing systems?

Yes. We integrate AI with CRMs, ERPs, help desks, databases and custom applications via APIs.

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