Email Automation Specialists
The most profitable emails are often the ones you set up once. We build automated email flows triggered by customer behaviour — sign-ups, browsing, purchases and inactivity — so the right message reaches every customer at exactly the right moment.
Campaign emails go to everyone at once. Automated flows go to one person at the moment they're most likely to act: when they've just subscribed, left something in their basket, received an order or gone quiet for a while.
We map the customer lifecycle, design and write flows for each key moment, personalise them with behavioural data and test them continuously — turning your email platform into an always-on revenue engine.
Automated flows for every stage of the customer lifecycle.
First impressions that introduce your brand and drive a first purchase or action.
Timely reminders that recover sales from undecided shoppers.
Order updates, product tips, reviews and cross-sells after each purchase.
Guiding new users or clients to early success with your product or service.
Re-engaging lapsed customers before they're gone for good.
Reminders timed to when customers need to reorder or renew.
A selection of the automation projects we deliver. Each started by mapping a manual process and ended with a measurable reduction in time, errors or response times.
Professional ServicesWe automated lead capture into HubSpot, instant routing to the right partner, follow-up sequences and booking links.
EcommerceWe connected the store, accounting, inventory and courier systems with automated workflows and exception alerts.
HealthcareWe built an AI assistant trained on approved clinic information, with hand-off to staff for anything clinical.
FintechWe automated data collection and transformation, with dashboards that update daily and AI-drafted commentary for review.
Three principles behind every flow we build.
Messages sent because of what customers do, not a calendar.
Products, names and offers tailored to each recipient.
Subject lines, timing and content improved over time.
Automations that consistently drive results.
A short sequence reminding shoppers what they left, addressing doubts and offering help.
In practice
A furniture retailer's checkout flow addresses delivery questions and recovers a steady share of carts.
How-to content after purchase that reduces returns and builds loyalty.
In practice
A coffee machine brand's setup tips series reduced support tickets and returns.
Using purchase patterns to time replenishment reminders.
In practice
Customers are reminded to reorder supplements just before they typically run out.
Behaviour-based emails that guide users to key product actions.
In practice
Trial users who haven't connected an integration receive a targeted how-to email.
We'll audit your automated flows and identify the gaps costing you sales — free.
Get a Free Flow AuditEvery sector has its own rules, audiences and pressure points. We shape each engagement around yours, so the work lands with the people it is meant for.
Ecommerce & Retail
Digital Healthcare
Fintech & Banking
Delivery & Logistics
PropTech & Real Estate
On-Demand ServicesAutomated flows work 24/7 and often generate a large share of email revenue from a small number of messages. Once built, they keep delivering with minimal ongoing effort.
They also improve customer experience — timely, relevant help instead of generic promotions — which strengthens loyalty and lifetime value.
The email automation work we deliver most often.
Core e-commerce flows set up properly.
Onboarding, activation and retention.
Educating leads toward a sales conversation.
Fixing and improving existing automations.
Automated email grows revenue without growing workload.
Sales generated around the clock.
Win back undecided shoppers.
Customers succeed sooner.
Timely reminders drive reorders.
Re-engage customers before they lapse.
Set once, improve over time.
Most projects draw on more than one discipline. These are the services that sit alongside this one.
Email marketing covers planned campaigns and newsletters sent to many people at once. Email automation covers triggered flows sent to individuals based on their behaviour.
For e-commerce: welcome, abandoned cart, browse abandonment and post-purchase. For B2B and SaaS: welcome, onboarding and lead nurture.
Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Customer.io and other major email platforms.
Yes. Our copywriters and designers create every email in your brand voice.
Core flows can typically be live within 2–4 weeks, with optimisation continuing afterwards.
We track revenue or conversions per flow, open and click rates, and improvements from ongoing tests.
Tell us about your project — whether it's a website, an app, SEO or marketing.
