Email Automation Specialists
Email Automation That Sells While You Sleep
The most profitable emails are often the ones you set up once. We build automated email flows triggered by customer behaviour — sign-ups, browsing, purchases and inactivity — so the right message reaches every customer at exactly the right moment.
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Email Automation Built Around Customer Behaviour
- Lifecycle flow strategy
- Behavioural triggers
- Personalised content
- Continuous A/B testing
Campaign emails go to everyone at once. Automated flows go to one person at the moment they're most likely to act: when they've just subscribed, left something in their basket, received an order or gone quiet for a while.
We map the customer lifecycle, design and write flows for each key moment, personalise them with behavioural data and test them continuously — turning your email platform into an always-on revenue engine.
Email Automation Services We Offer
Automated flows for every stage of the customer lifecycle.
- 01
Welcome Series
First impressions that introduce your brand and drive a first purchase or action.
- 02
Abandoned Cart & Browse
Timely reminders that recover sales from undecided shoppers.
- 03
Post-Purchase Flows
Order updates, product tips, reviews and cross-sells after each purchase.
- 04
Onboarding Sequences
Guiding new users or clients to early success with your product or service.
- 05
Win-Back Campaigns
Re-engaging lapsed customers before they're gone for good.
- 06
Replenishment & Renewal
Reminders timed to when customers need to reorder or renew.
Flows That Keep Earning
Three principles behind every flow we build.
- 01
Triggered by Behaviour
Messages sent because of what customers do, not a calendar.
- 02
Personalised Content
Products, names and offers tailored to each recipient.
- 03
Always Being Tested
Subject lines, timing and content improved over time.
Email Flows We Build Every Day
Automations that consistently drive results.
Abandoned Checkout
Recover almost-lost salesA short sequence reminding shoppers what they left, addressing doubts and offering help.
In practice
A furniture retailer's checkout flow addresses delivery questions and recovers a steady share of carts.
Product Education
Help customers succeedHow-to content after purchase that reduces returns and builds loyalty.
In practice
A coffee machine brand's setup tips series reduced support tickets and returns.
Predictive Timing
Send when they'll buyUsing purchase patterns to time replenishment reminders.
In practice
Customers are reminded to reorder supplements just before they typically run out.
SaaS Onboarding
From sign-up to active userBehaviour-based emails that guide users to key product actions.
In practice
Trial users who haven't connected an integration receive a targeted how-to email.
Are Your Email Flows Leaving Money on the Table?
We'll audit your automated flows and identify the gaps costing you sales — free.
Get a Free Flow AuditTailored Email Automation Across High-Growth Industries
Every sector has its own rules, audiences and pressure points. We shape each engagement around yours, so the work lands with the people it is meant for.
Ecommerce & Retail
Digital Healthcare
Fintech & Banking
Delivery & Logistics
PropTech & Real Estate
On-Demand Services
What Makes Our Email Automation Value-Driven?
Automated flows work 24/7 and often generate a large share of email revenue from a small number of messages. Once built, they keep delivering with minimal ongoing effort.
They also improve customer experience — timely, relevant help instead of generic promotions — which strengthens loyalty and lifetime value.
Automation Projects Our Clients Ask For Most
The email automation work we deliver most often.
Klaviyo Flow Builds
Core e-commerce flows set up properly.
SaaS Lifecycle Emails
Onboarding, activation and retention.
B2B Nurture Flows
Educating leads toward a sales conversation.
Flow Audits
Fixing and improving existing automations.
Access New Business Possibilities
Automated email grows revenue without growing workload.
Always-On Revenue
Sales generated around the clock.
Recovered Carts
Win back undecided shoppers.
Better Onboarding
Customers succeed sooner.
More Repeat Purchases
Timely reminders drive reorders.
Higher Retention
Re-engage customers before they lapse.
Less Manual Work
Set once, improve over time.
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Email Automation FAQs
What's the difference between email marketing and email automation?
Email marketing covers planned campaigns and newsletters sent to many people at once. Email automation covers triggered flows sent to individuals based on their behaviour.
Which flows should we set up first?
For e-commerce: welcome, abandoned cart, browse abandonment and post-purchase. For B2B and SaaS: welcome, onboarding and lead nurture.
Which platforms do you work with?
Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Customer.io and other major email platforms.
Do you write and design the emails?
Yes. Our copywriters and designers create every email in your brand voice.
How long does it take to build email flows?
Core flows can typically be live within 2–4 weeks, with optimisation continuing afterwards.
How do you measure email automation success?
We track revenue or conversions per flow, open and click rates, and improvements from ongoing tests.
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