Automation Services
Your team shouldn't spend hours copying data between systems, chasing leads manually or answering the same questions every day. We automate the repetitive work across your marketing, sales and operations — so leads get followed up instantly, customers get answers faster and your people focus on work that needs a human.
Start A Project
The more you tell us, the sharper the first reply.
- Connects the tools you already use
- Quick wins in weeks, not months
- Human checks where they matter
- Documented and easy to maintain
An Automation Partner Focused on Time and Revenue
Most businesses already pay for powerful tools — a CRM, an email platform, accounting software, a help desk — but they don't talk to each other. People fill the gaps with spreadsheets, copy-and-paste and reminders, and that's where leads slip through and errors creep in.
We map how work actually flows through your business, then automate it: connecting systems, building workflows, nurturing leads, routing requests and adding AI where it genuinely helps. Every automation is documented, monitored and designed with human review at the points that matter.
- Workflows automated
- 600+
- Platforms integrated
- 50+
- Team hours saved each month
- 1,000s
Find Your Path
Where are you starting from?
Most teams come to us in one of three situations. Pick the one that sounds like yours.
- 01We're drowning in manual tasksYour team spends hours on data entry, follow-ups and reports. We'll identify the biggest time drains and automate them first for quick, visible wins.Jump to pricing
- 02Leads are slipping through the cracksEnquiries wait too long for a response or never get followed up. We automate lead capture, routing, nurturing and reminders.See our services
- 03We want to use AI properlyYou see AI's potential but don't know where it fits safely. We'll find practical use cases and build them into your workflows with the right guardrails.Talk to an automation expert
How Many Hours Is Your Team Losing to Manual Work?
Get a Free Automation AuditAutomation Services That Give Your Team Time Back
From nurturing leads to processing invoices, every service below connects your existing tools and removes manual steps — with clear documentation so your team stays in control.
Start AutomatingMarketing & Sales Automation
Automated lead capture, scoring, nurturing and hand-off that align marketing and sales and turn more leads into customers.
Explore Marketing & Sales AutomationCRM Automation
CRM workflows, data sync and integrations that keep customer records clean, complete and connected to every system you use.
Explore CRM AutomationWorkflow Automation
Automated business workflows — approvals, data transfers, documents and notifications — that connect your tools and remove repetitive tasks.
Explore Workflow AutomationEmail Automation
Triggered email flows — welcome series, abandoned cart, post-purchase and win-back — that earn revenue around the clock.
Explore Email AutomationChatbot Development
AI chatbots for websites, WhatsApp and messaging apps that answer questions, capture leads and book appointments around the clock.
Explore Chatbot DevelopmentAI Automation
AI-powered automation that reads documents, classifies requests, drafts responses and makes routine decisions inside your existing workflows.
Explore AI AutomationWant Every Lead Followed Up in Minutes, Not Days?
Automate Lead Follow-UpTrusted By Leaders,Proven By Results
How Much Does Automation Cost?
Three clear packages, from QAR 7,280 for up to 3 automated workflows to organisation-wide automation. The number of workflows, the systems involved and whether AI is included decide the right fit.
Essential
Up to 3 workflowsQAR 7,280
Best for startups and small businesses looking to automate repetitive tasks and improve daily efficiency.
- Automation discovery and process mapping
- Up to 3 automated workflows
- Zapier, Make or n8n setup
- Lead capture and automated follow-ups
- Email and notification automation
- CRM or Google Sheets integration
- Basic data synchronisation
- Form and task automation
- Workflow testing and optimisation
- Basic error alerts and monitoring
- Documentation and training session
- 30 days post-launch bug support
Estimated delivery: 1–2 weeks
Get StartedProfessional
Up to 10 workflowsQAR 21,800
Best for growing businesses requiring connected systems, advanced automation, and streamlined operations.
- Everything in Essential
- Up to 10 automated workflows
- Advanced CRM and sales automation
- Multi-platform integrations
- Email and SMS automation sequences
- Lead scoring and automated routing
- Quoting, invoicing and payment reminders
- Advanced data synchronisation
- AI-assisted chatbot or first response
- Custom workflow logic and conditions
- Reporting and analytics dashboard
- Error handling and failure alerts
- Team training and documentation
- 90 days post-launch bug support
Estimated delivery: 3–6 weeks
Get StartedEnterprise
Custom workflow countCustom
Best for enterprises requiring intelligent automation across departments, systems, and business operations.
- Everything in Professional, as applicable
- Custom enterprise automation architecture
- Complex multi-system workflow automation
- ERP, CRM and finance system integrations
- AI agents and intelligent process automation
- Custom API and middleware development
- Advanced approval and business workflows
- AI-powered document processing
- Multi-department and multi-location automation
- Real-time monitoring and analytics
- Enterprise security and access controls
- Advanced error handling and recovery
- High-volume data processing
- Dedicated automation specialist
- Priority maintenance and SLA options
Timeline and pricing based on project scope
Request a QuoteFinal pricing is confirmed after a process mapping session. Prices are shown in QAR, converted from our US dollar price list.
Paying for Tools That Don't Talk to Each Other?
Connect Your SystemsOur Automation Process
A practical process that delivers quick wins first and builds toward a connected, automated business.
- 01
Process Discovery
We map how work flows today, where time is lost and where errors occur.
- 02
Prioritise Opportunities
We rank automations by time saved, revenue impact and ease of delivery.
- 03
Design Workflows
We design each automation, including data rules, exceptions and human checkpoints.
- 04
Build & Integrate
We build workflows and integrations using the right platform for each job.
- 05
Test & Launch
We test with real scenarios, train your team and launch in stages.
- 06
Monitor & Improve
We monitor for errors, measure savings and expand automation over time.
Automation Standards We Build To
Automations run your business in the background, so they need to be reliable, secure and understandable.
Error Handling
Failures trigger alerts and retries, not silent data loss.
Human in the Loop
Approvals where decisions need judgement.
Data Security
Least-privilege access and secure credential storage.
GDPR Compliance
Personal data handled lawfully and minimally.
Documentation
Every workflow documented so your team understands it.
Monitoring
Dashboards and alerts show automations are healthy.
Responsible AI
AI outputs grounded, reviewed and clearly disclosed.
Vendor Neutrality
We recommend platforms on fit, not commission.
Platforms Our Automation Team Works With
We use no-code platforms where they're the fastest route and custom code where reliability or scale demands it.
- Zapier
- Make
- n8n
- Power Automate
- Workato
- HubSpot
- Salesforce
- Pipedrive
- Klaviyo
- ActiveCampaign
- OpenAI API
- Anthropic Claude
- Dialogflow
- Voiceflow
- Intercom
- Node.js
- Python
- PostgreSQL
- Google Cloud
- Airtable
High-Impact Automations We Build Most Often
The automations that typically deliver the fastest return.
- 01Instant Lead Routing
- 02Lead Nurture Sequences
- 03CRM Data Sync
- 04Invoice & Payment Workflows
- 05Onboarding Journeys
- 06Approval Workflows
- 07Automated Reporting
- 08Support Ticket Triage
- 09AI Document Processing
- 10Appointment Reminders
Automation for Busy Industries
Every industry has repetitive processes ripe for automation. We know where the time goes in yours.
- 01
Professional Services
Lead handling, onboarding, billing and reporting.
- 02
Ecommerce & Retail
Order processing, inventory sync and customer communications.
- 03
Healthcare
Appointment reminders, intake forms and patient follow-up.
- 04
Real Estate
Enquiry routing, viewing bookings and tenant communications.
- 05
Finance
Reconciliations, reporting and compliant document workflows.
- 06
Logistics
Order updates, tracking notifications and exception alerts.
- 07
Education
Enrolment, admissions and student communications.
- 08
SaaS
Trial nurturing, onboarding and customer success workflows.
Curious Where AI Could Save You Time?
Book an AI WorkshopWhy Choose 360 Digital Online as Your Automation Partner?
We combine process thinking, marketing know-how and engineering skill — so automations solve real business problems and keep working.
Business First
We automate the work that matters most, not just what's easy.
No-Code and Custom
The right tool for each job, from Zapier to custom APIs.
Reliable Builds
Error handling, monitoring and documentation as standard.
Practical AI
AI where it adds value, with guardrails and human review.
Where Automation Is Heading Next
The capabilities we're already bringing to client workflows.
- 01
AI Agents
Assistants that complete multi-step tasks across your tools, with approvals.
- 02
Intelligent Document Processing
Extracting data from invoices, forms and contracts automatically.
- 03
Conversational Interfaces
Chat and voice assistants that handle routine requests end to end.
- 04
Predictive Lead Scoring
Models that prioritise leads most likely to convert.
- 05
Self-Healing Workflows
Automations that detect and recover from common failures.
- 06
Process Mining
Analysing system logs to discover new automation opportunities.
Ready to Put Repetitive Work on Autopilot?
Start Your ProjectAutomation FAQs
What can be automated in our business?
Most repetitive, rules-based tasks: data entry, lead routing, follow-up emails, reminders, invoicing, reporting, approvals and syncing data between systems. AI extends this to tasks like summarising, classifying and drafting.
Do we need to replace our existing software?
Usually not. We connect and automate the tools you already use, recommending new platforms only when they clearly add value.
Which automation platform do you use?
It depends on the job. We use Zapier, Make, n8n, Power Automate and native CRM workflows, and write custom code for complex or high-volume integrations.
How quickly will we see results?
Simple automations can be live within a week or two. Larger connected workflows typically take 4–12 weeks.
Is automation secure?
Yes, when built properly. We use secure authentication, limit data access, follow GDPR principles and document how data flows.
What happens if an automation fails?
We build error handling, retries and alerts, so failures are caught and resolved rather than going unnoticed.
Will automation replace our staff?
Automation removes repetitive tasks so your team can spend time on customers, decisions and creative work. Most clients redeploy time rather than reduce headcount.
Have A ProjectIn Mind?
Tell us about your project — whether it's a website, an app, SEO or marketing.